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Our Policies

Jugni Ke Jugnoo's  Business Policies

Below are the details on the Business Policies we as a business follow and adhere to. All the policies are drafted in accordance with the RBI guideline to operate & deliver goods within India. 

Privacy Policy:

At Jugni ke Jugnoo, we prioritize the privacy and security of our customers' personal information. Our Privacy Policy outlines how we collect, use, share, and protect your data when you use our website.

  1. Information Collection: We may collect personal information such as name, email address, shipping address, and payment details when you place an order or sign up for our newsletter.

  2. Use of Information: We use the information provided to fulfill orders, communicate with customers, improve our services, and personalize your shopping experience.

  3. Sharing of Information: We may share your information with trusted third-party service providers for order processing, shipping, and marketing purposes. However, we do not sell or rent your personal information to third parties.

  4. Data Security: We implement various security measures to safeguard your personal information and prevent unauthorized access, disclosure, or alteration.

  5. Cookies: We use cookies to enhance your browsing experience and track website usage. You can choose to disable cookies in your browser settings, but this may affect certain features of the website.

  6. Third-party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Terms and Conditions:

By using our website, you agree to comply with the following terms and conditions:

  1. Product Information: We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of this information.

  2. Order Acceptance: Your placement of an order constitutes an offer to purchase the items. We reserve the right to accept or reject orders at our discretion.

  3. Payment: Payment is required at the time of placing the order. We accept various payment methods, including credit/debit cards and online payment gateways.

  4. Shipping: We aim to process and ship orders within [X] business days. Shipping costs and delivery times may vary depending on your location and selected shipping method.

  5. Returns and Exchanges: We accept returns and exchanges within [X] days of delivery, subject to our Return Policy. Items must be unused, in their original packaging, and accompanied by proof of purchase.

  6. Intellectual Property: All content on our website, including text, images, logos, and trademarks, is the property of Jugni ke Jugnoo. Unauthorized use, reproduction, or distribution of this content is prohibited.

Cancellation and Refund Policy:

  1. Order Cancellation: You may cancel your order within 24 hours of placing it, provided it has not already been processed for shipping. Please contact our customer service team to request a cancellation.

  2. Refunds: Refunds will be issued to the original payment method within 5-7 business days after the returned items are received and inspected. Shipping costs are non-refundable.

  3. Damaged or Defective Items: If you receive damaged or defective items, please notify us within 12 hours of delivery. We will arrange for a replacement or refund, depending on the circumstances.

Shipping and Delivery Policy:

  1. Shipping Methods: We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location and selected shipping method.

  2. Order Processing: Orders are typically processed within 2-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

  3. Delivery: We partner with reliable courier services to ensure timely delivery of your orders. However, we cannot guarantee delivery dates, as they may be affected by factors beyond our control, such as weather conditions or carrier delays.

  4. International Shipping: We are NOT serving international customer yet. However special requests will be considered on a case-to-case basis. For the request, we expect the enquire to be routed form our official business email "jugnikejugnoo@gmail.com"

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